Posts Tagged: email

Outpost Is Now Compatible With All Email Providers

Up until now, you’ve only been able to use Outpost with Gmail, G Suite, or Office 365 email accounts. Our newest update has made Outpost available to any team using any email service provider. It’s an exciting new development, and we can’t wait to see your team use Outpost to manage your shared inboxes.

The Best Email Greetings for Your Work Colleagues or Your Boss

What’s the best way to open an email to your colleagues, your boss, or someone else in your professional circle? It turns out it’s less about their role, and more about how they communicate and the culture you’re trying to create. Here are some of the best email greetings for work, and how to approach professional emails.

You Had Me at Hello: The Best Email Greetings for Customers

A great email has a lot of moving parts. The first one you’ll encounter? How to begin your email. What email greeting is most appropriate when responding to a customer query, sending requested information, or reaching out with a marketing message? Here’s how to determine the best email greetings for your business.

Outpost: A Zendesk Inbox Alternative

Outpost is built to make your team more collaborative and productive with email and is cheaper than most of Zendesk’s pricing plans. Here’s why Outpost is a great Zendesk Inbox alternative, and how it can help your customer service team.

Email Response Time: The New Analytics Feature in Outpost

Your ability to fulfill orders or respond to questions and problems in a timely manner directly impacts your reputation, reviews, and new or repeat business. Here’s how Outpost’s new Analytics feature can help you and your team respond to emails more efficiently.

How to Write a Thank You Email

Sending a thank you email should be simple, right? It can be, but thanking customers and colleagues through email has some nuances. Here’s how to write a thank you email—and when saying “thank you” via email isn’t the right tactic at all.