Posts Tagged: customer service

Providing Big Business Customer Service as a Startup

Providing great customer service and a positive overall customer experience is one competitive advantage that could separate you from the masses. And, guess what? You don’t need a massive budget or unlimited resources to accomplish it.

Great Customer Service Doesn’t Just Happen

Building an organization that is customer-focused starts with the hiring process, but it doesn’t end there. You’ll need to train your employees on how to offer customer-focused service—and you’ll need to keep training them.