Posts Categorized: Employees Remove Filter

Managing Up: How to Get Your Team on Board With New Technology

Any time you want to adopt new technologies or tools for your business or team, how you go about getting your team on board can make or break your success. First, it’s about helping management understand why a new tool is worth the investment. Then, it’s about getting your team on board.

Great Customer Service Doesn’t Just Happen

Building an organization that is customer-focused starts with the hiring process, but it doesn’t end there. You’ll need to train your employees on how to offer customer-focused service—and you’ll need to keep training them.

Next Page