Jonathan Michael

Jonathan Michael

Jonathan is the Engagement Marketing Manager for Palo Alto Software, and has spent the last 9 years developing and implementing digital marketing strategies. During that time, he has learned that empathy and authenticity are strengths by which companies can effectively engage with individuals at every point throughout the customer journey.

Outpost Posts Written By Jonathan Michael

Outpost Is Now Compatible With All Email Providers

Up until now, you’ve only been able to use Outpost with Gmail, G Suite, or Office 365 email accounts. Our newest update has made Outpost available to any team using any email service provider. It’s an exciting new development, and we can’t wait to see your team use Outpost to manage your shared inboxes.

Outpost: A Zendesk Inbox Alternative

Outpost is built to make your team more collaborative and productive with email and is cheaper than most of Zendesk’s pricing plans. Here’s why Outpost is a great Zendesk Inbox alternative, and how it can help your customer service team.

Email Response Time: The New Analytics Feature in Outpost

Your ability to fulfill orders or respond to questions and problems in a timely manner directly impacts your reputation, reviews, and new or repeat business. Here’s how Outpost’s new Analytics feature can help you and your team respond to emails more efficiently.

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