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Sharing passwords can hurt your business—and there are better ways to get the job done that won’t put your operation at risk. Here’s how to collaborate via email without sharing email passwords.
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Setting up a few specific inboxes is the first step to getting organized and delegating email tasks with confidence. Here’s how to create a shared inbox system that works for your business, and makes you more productive.
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You’ve sent the email. You’ve waited. But it’s been a couple of days, and you haven’t heard a reply. It’s time to send a follow-up email—but the challenge is how to get a response without you coming across as annoying, aggressive, or desperate.
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Day after day, you put in the hard work to write solid emails. Then you get to the end—and the panic sets in. How the heck are you supposed to figure out the best sign off for your casual (or formal) business emails? Here’s a list of the best email sign offs that you should be using.
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Can Slack and email coexist? Can their respective strengths even balance out each other’s weaknesses? Here’s how the two can work together—and what you should avoid.
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That donotreply@ email may have seemed like a good idea at the time, but it’s losing you sales, sending customers elsewhere, and damaging your reputation. Luckily, your team can handle those emails better—and it’s easier than you think.
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Your company probably uses general inboxes like info@ to route emails to a particular team or department. But, here’s the thing: they might be losing you sales.
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Email is everywhere, and it is overwhelming. Here’s how to stay on top of your inbox, and prevent things from falling through the cracks.
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As one of the world’s 1.2 billion Gmail users, you know you could get more out of your workday if you could get more out of your Gmail. Here are some of our favorite Gmail add-ons—some free, some paid.
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Are your sales and customer service personnel answering the same questions over and over? It’s time to create a strategically-designed FAQ page, which not only answers common questions, but provides 24/7 customer support.