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It’s tempting to use a free, personal email account for your business. But the truth is: Personal emails just don’t look professional. Here’s an overview of Gmail for business (and whether or not it’s worth it), plus alternatives to Gmail.
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Sending a thank you email should be simple, right? It can be, but thanking customers and colleagues through email has some nuances. Here’s how to write a thank you email—and when saying “thank you” via email isn’t the right tactic at all.
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We spend a lot of time on email at work. But what about all the time you spend digging through messages that don’t matter? Here’s how to deal with spam email at work, and reduce the amount of time you spend dealing with spam and unwanted email.
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You open your inbox some perfectly pleasant Monday morning to the rudest message you’ve ever read from an angry customer. What should you do? How should you respond to rude emails from angry customers? Here’s what we’ve learned.
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No matter the size of your team, no one likes to be left in the dark. But how transparent do you need to be so that everyone can do the best version of their job? Here’s why transparency in the workplace matters, and how it can improve productivity.
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Want to convert more pre-sale leads? Consider using collaborative email. Not only will your team send better emails, but they’ll also be able to reply both faster and better, with personalized emails that can increase conversion rates and customer retention.
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Let’s face it: The constant stream of emails we all face can feel overwhelming. But, is striving for inbox zero the answer? Here’s how to make the idea of inbox zero actually work for you.
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Your inbox is a mess and you need to clean up your email. That’s okay—because, in an hour or less, your email accounts are going to be in much better shape. Here’s how to do it.
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Just as you want your home, vehicle, and devices to be safe, email security best practices help you keep your inbox out of the grips of hackers and other bad actors in the data world. Email security can seem daunting, but it doesn’t have to be.
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No matter how they happen, mistakes are a fact of business. Sooner or later, you will have to send a solid apology email. Here’s how to write one, and an email apology template to help you get started.